Licensing Questions

From VESupport

How do I activate my license?

The license activation tool is launched automatically after installing Voice Elements Developer.

However, if for some reason it was not launched you may follow the instructions below to activate your license.

1. Browse to your Voice Elements directory. By default it is installed in this directory: C:\Program Files\Inventive Labs\Voice Elements Developer.
2. In that directory you will find the LicenseManager.exe application.
3. Open up the LicenseManager.exe
4. Copy and paste in your license key if it does not get populated automatically
5. Click "Activate License"

Why does my application compile, but when I deploy it I receive a licensing error?

To resolve this issue, you will need to deploy the DLLs that are output to the debug (or release) folder by Visual Studio to the directory where your application is deployed.

Why do I get a licensing exception when I run my application? This is a similar issue to what is above. It can be very useful to run through the following steps:

Make sure that the License.licx file is a part of your project. If it is not, add it (you may add it from the Voice Elements Sampler). Please note that it should be included in the top level project of your application, as well as any other projects that reference the Voice Elements Dlls, otherwise the licensing may not work correctly.

If that does not work try the following:

1. Right click on your solution and perform a "Clean Solution". This will essentially delete the DLLs that are output when building an application.
2. Remove the references to the DLLs in your application, and re-add them. Make sure you are referencing the DLLs in C:\Program Files\Inventive Labs\Voice Elements Developer
3. Perform a full re-build.
4. Try running the application to see if it resolved the issue.

I’m having trouble activating my license, what should I do? Or I am unable to access an internet connection in order to activate my license, how can I activate my license?

We have tested the licensing in our applications on various Operating Systems, and configuration settings. However, despite our best efforts we occasionally run into issues with our licensing scheme. We have taken this into account and have a work-around if you experience these difficulties:

1. Go to the following location and download the updated version of the License Request application: [1]
2. Unzip the LicenseRequest.zip and move the LicenseRequest.exe to your Voic e Elements Developer folder. By default it is installed in this directory: C:\Program Files\Inventive Labs\Voice Elements Developer
3. Open up a command line, and browse to the location where you placed the updaetd LicenseRequest.exe.
4. Issue the following command: LicenseRequest.exe /requestfile
5. That command will generate a file named License.req. Send that file to vesupport@inventivelabs.com . With that file we can create and send back a license file that will allow you to make full use of Voice Elements Developer.