How come the call I place to HMP Elements does not work?
There are a variety of issues that can prevent you from receiving an inbound call:
1) Firewalls / Routers 2) Misconfiguration at the carrier level 3) Misconfiguration of HMP Elements
Typically, I recommend taking the following steps to resolve these issues:
1) Perform a wireshark trace. For steps on how to do a wireshark trace, please follow this link: